NAVER Cloud 프라이버시 센터

service

Before revision

After revision

MYBOX,

Papago Pro, Papago Plus,

CLOVA CareCall ,

VoiceEMR ,​

CLOVA Agent for Nursing

Naver Cloud Co., Ltd. (hereinafter referred to as the “Company”) operates the ‘ Naver MYBOX’ paid storage service (hereinafter referred to as ‘Naver MYBOX’) and, in compliance with the Personal Information Protection Act and related laws and regulations, legally processes and safely manages personal information to protect the freedom and rights of data subjects. Accordingly, in accordance with the Personal Information Protection Act, we establish and disclose the following personal information processing policy to inform data subjects of the procedures and standards for personal information processing and to promptly and smoothly handle complaints related thereto .

NAVER Cloud (hereinafter the “Company”) is committed to protecting the rights and interests of its users by establishing a privacy policy in accordance with relevant laws and regulations, including the Personal Information Protection Act.

This Privacy Policy applies to the services provided by the Company and covers the following.

service

Before revision

After revision

MYBOX

Among the Naver member information processing items, DI (Duplicate Registration Verification Information) Hash Value

Correction of duplicate registration identification information (DI) hash value

1 year retention period for records of fraudulent use to prevent fraudulent use

It is clearly stated that it is held for one year from the time of collection .

Papago Plus

Email address for ID among processing items

Correction of the Papago Plus account displayed within the service

CLOVA CareCall

Among the items being processed, phone number

Unify notation by mobile phone number

service

Before revision

After revision

Papago Pro

Partnerships/Offers: Receiving and responding to service-related inquiries

( essential) Company name, Email address, Mobile phone number

( select) name

(delete)

Papago Plus

Items created/collected during service use

- IP address, cookies, access log, visit date and time, service usage history, payment history

Items created/collected during service use

- IP address, cookies, access log, visit date and time, service usage history, payment history, device information

Before revision

After revision

Naver Co., Ltd. ( Subcontractors: NICE Information Service Co., Ltd., SCI Information Service Co., Ltd., KG Mobilians Co., Ltd., Korea Credit Bureau Co., Ltd.)

NAVER Corp. (link)

Naver Financial Co., Ltd. (Subcontractor: Danal Co., Ltd. )

NAVER FINANCIAL Corp. (link)

Naver Webtoon Limited (Subcontractor: N Tech Service Co., Ltd.)

NAVER WEBTOON Ltd. (link)

service

fiduciary

Consignment work content

Retention and Use Period

MYBOX,

Papago Pro(no identity verification required),

Papago Plus

NAVER Corp. (link)

System operation and identity verification for service provision

When membership is cancelled or consignment work is terminated

MYBOX

Papago Plus

NAVER FINANCIAL Corp. (link)

Usage fee payment, Payment Fraud Prevention

MYBOX

Papago Pro

Papago Plus

CLOVA CareCall

inComms Corp.

NVAER Customer Center 1st line response

(Customer service operation, response to partnership proposal inquiries)

Customer Center Service Operation

Papago Plus

KCP

NHN KCP Corp.

Payment Processing

MYBOX (QA),

Papago Pro (Partnership/Proposals)

NIT Service Corp.

System for providing QA services operate

MYBOX

N Tech Service Corp.

Service Development and Testing

MYBOX

Infobank Corp.

Text service transmission system operation

MYBOX

NAVER WEBTOON Ltd. (link)

Development/operation of digital content sales and settlement system

service

Before revision

After revision

MYBOX

If a user does not log in to the service for more than two years, the user will be placed in a dormant state and all saved files will be deleted. MYBOX data deleted due to hibernation is permanently deleted from the server without delay to protect personal information and cannot be recovered. Before changing to a dormant status, text messages and guidance emails will be sent a total of 4 times (3 months in advance, 1 month in advance, 1 week in advance, 1 day in advance).

More specific related service policies can be found in the link below.

Shortcut: https://help.naver.com/service/5594/contents/6287?lang=ko​

(delete)

division

How to access 'Member Information'

NAVER MYBOX

- NAVER/MYBOX web environment: Login > Profile information > NAVER ID

- NAVER/MYBOX mobile web and app environment: Login > Profile > Settings > Login information / NAVER > My information > NAVER ID

- Withdrawal of membership: (omitted) NAVER ID > My profile > Withdrawal of membership

Papago Pro

- Login > My Information

- Cancel membership: Login > Member management > Status > Delete account

Papago Plus

- Log in > Account Management

- Cancel membership: Login > Account management > Cancel membership

CLOVA CareCall

- Log in > Account Management

- Cancel membership: Login > Account management > Cancel service

Voice EMR

- Log in > Settings > Account Information

- Cancel membership: Login > Settings > Account information > Cancel service

CLOVA Agent for Nursing

- Login > Preferences

- Cancel membership: Settings > Cancel service

service

Before revision

After revision

MYBOX

The users can view, edit, delete , suspend processing, or cancel their membership of their personal information at any time through the path below .

NAVER/MYBOX web environment: Login > Profile information > Naver ID

NAVER/MYBOX mobile web and app environment: Login > Profile > Settings > Login information / NAVER > My information > Naver ID

Withdrawal of membership: (omitted) Naver ID > My profile > Withdrawal of membership

Data subjects may exercise their rights to request access to, correction of, deletion of, or suspension of processing of personal information at any time.

Requests to view personal information of children under the age of 14 must be made directly by the legal representative. Minors over the age of 14 may exercise their rights regarding their personal information on their own or through their legal representative.

Requests to view or suspend processing of personal information may limit the data subject's rights under the Personal Information Protection Act .

Requests for correction or deletion of personal information cannot be made if the personal information is explicitly stated as a collection target in other laws.

access, correction/deletion , or suspension of processing in accordance with the data subject's rights, the company verifies whether the person making the request is the data subject or a legitimate agent.

- Users may request suspension of personal information processing at any time, and in cases where there are special provisions in the law, requests for suspension of processing may be rejected.

- Users may withdraw their consent to the collection and use of personal information at any time by clicking ‘Cancel membership’.

- For children under the age of 14, the legal representative has the right to view, correct, delete, suspend processing, or withdraw consent to collection and use of the child's personal information.

- If a user requests correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, the results of the correction process will be notified to the third party without delay to ensure that the correction is made.

- can request their rights directly through the 'Member Information' page or through 'Customer Inquiry'.

Papago Pro, Papago Plus,

C LOVA CareCall ,

VoiceEMR ,​

CLOVA Agent for Nursing

Data subjects may exercise their rights to access/correct/delete/suspend processing of personal information at any time.

You may exercise your rights by writing, email, or phone call to the company, and the company will take action without delay.

Requests to view or suspend processing of personal information may limit the data subject's rights under Article 35, Paragraph 4 and Article 37, Paragraph 2 of the Personal Information Protection Act.

cannot be made if the personal information is explicitly stated as a collection target in other laws .

service

Before revision

After revision

MYBOX

The company implements the following technical/administrative measures to ensure the safety of personal information and prevent it from being lost, stolen, leaked, altered or damaged.

Technical measures

The company safely protects users' personal information through information protection measures in accordance with relevant laws and internal policies.

The company encrypts and stores and manages users' personal information that is required by law to be encrypted, and adopts security devices that can safely transmit personal information over the network.

the company conducts security control activities 24 hours a day, 365 days a year to detect and control internal and external abnormalities.

Administrative measures

The company limits the handling of personal information to those in charge, controls access rights, and applies network separation in accordance with relevant laws to the access paths of employees who can download personal information from the personal information processing system , thereby reducing the possibility of personal information leakage. In addition, the company always emphasizes the protection of personal information through regular training for personal information handlers.

in- house personal information protection specialists, etc. However, the company is not responsible for damages that are not attributable to the company, such as the user's own negligence or accidents in areas not managed by the company, even if the company has fulfilled its obligation to protect personal information.

The company does its best to safely manage users' personal information (including pseudonymized information) and protects personal information at a level higher than that required by the Personal Information Protection Act.

- We are establishing and implementing an internal management plan for personal information protection .

- We are taking measures to control access to personal information and restrict access rights.

- We are taking encryption measures to safely store and transmit personal information .

- personal information access records and prevent forgery and alteration.

- We are installing and updating security programs for your personal information .

- We are taking physical measures to ensure the safe storage of personal information .

- a disaster or catastrophe.

- We safely manage printouts and copies containing personal information .

- for which the purpose of use has been achieved will be destroyed in a way that makes recovery and reproduction impossible.

- We operate a dedicated personal information protection organization.

The company receives verification from domestic and international certification agencies regarding its user information protection and personal information protection activities.

Further details are provided through the Privacy Center Information Protection Certification page .

※ Go to Privacy Center Information Protection Certification ( ​Link ​)​

Papago Pro, Papago Plus,

CLOVA CareCall ,

VoiceEMR ,​

CLOVA Agent for Nursing

The company implements the following technical/administrative measures to ensure the safety of personal information and prevent it from being lost, stolen, leaked, altered or damaged.

Password encryption : Member passwords are stored and managed in a one-way encrypted format, so only the member knows them, and personal information can only be confirmed and changed by the member who knows the password.

Countermeasures against hacking, etc .: The company is doing its best to prevent personal information of members from being leaked or damaged by hacking or computer viruses. In order to prepare for damage to personal information, we are backing up data regularly, using the latest anti-virus programs to prevent personal information or data from being leaked or damaged, and we are using encrypted communication to ensure that personal information can be safely transmitted over the network. In addition, we are using an intrusion prevention system to control unauthorized access from the outside, and we are trying to equip all possible technical devices to ensure security in other systems.

personal information processing staff : The company limits the handling of personal information to employees in charge, and issues separate passwords for these employees, which are regularly updated. In addition, the company provides regular training to employees in charge, thereby always emphasizing compliance with the personal information handling policy.

Operation of a personal information protection organization

the in-house personal information protection organization, etc., and to immediately correct and fix any problems that are discovered. However, the company is not responsible for damages that are not attributable to the company, such as the customer's own negligence or accidents in areas not managed by the company, even if the company has fulfilled its obligation to protect personal information.

service

Before revision

After revision

MYBOX

The company uses 'cookies' to store and periodically retrieve user information in order to provide personalized and customized services.

Cookies are very small text files that a server uses to operate a web page and sends to the user's web browser , which is then stored on the user's computer's hard disk.

later , the website server reads the contents of the cookie stored on the user's hard disk to maintain the user's settings and provide customized services.

Cookies are We do not automatically/actively collect personally identifiable information, and users can refuse to store or delete these cookies at any time.

Purpose of using cookies

users' visit and usage patterns, user size, etc., to provide optimized customized information, including advertisements, to users.

Installation/Operation and Refusal of Cookies

Users have a choice about cookie installation. Therefore, users can set options in their web browser to allow all cookies, to be notified when a cookie is stored, or to reject all cookies.

However , if you refuse to store cookies, you may have difficulty using some services that require login.

The company uses 'cookies' to store and periodically retrieve usage information in order to provide personalized and customized services.

- Cookies are very small text files that a website saves on a user's PC through the user's web browser when the user accesses the website . When the user visits the website again, the website server reads the contents of the cookie saved on the user's PC and maintains the service usage environment set by the user, enabling convenient use of Internet services.

- Users have choices regarding cookies and can set options in their web browser to allow all cookies , to be notified when a cookie is set, or to reject all cookies.

- With cookies We do not automatically or actively collect personally identifiable information, and users can refuse to store or delete these cookies at any time.

- However , if you refuse to store cookies, you may experience difficulties using customized services.

* How to allow/block cookies in your web browser

- Chrome : Web browser settings > Privacy and security > Delete browsing history

- Edge : Web browser settings > Cookies and site permissions > Manage and delete cookies and site data

* How to allow/block cookies in mobile browsers

- Chrome : Mobile browser settings > Privacy and security > Delete browsing history

- Safari : Mobile Device Settings > Safari > Advanced > Block All Cookies

- Samsung Internet: Mobile browser settings > Internet usage history > Delete Internet usage history

Papago Pro, Papago Plus,

CLOVA CareCall ,

VoiceEMR ,​

CLOVA Agent for Nursing

The company uses 'cookies' to store and periodically retrieve usage information in order to provide personalized and customized services.

Cookies are small pieces of information that a website server sends to a user's computer browser and may be stored on the hard disk of the user's PC computer.

Cookies are We do not automatically/actively collect personally identifiable information, and users can refuse to store or delete these cookies at any time.

of cookie use: To provide optimized information to users by identifying the visit and usage patterns of each service and website visited by the user, whether access is secure, etc.

cookie settings: Users have the option to choose whether to install cookies. Therefore, users can refuse (opt-out) the automated collection of cookie information through the method below.

cookies , you may experience difficulties in using customized services.

Internet Explorer:

From the Tools menu, select Internet Options.

Select [Advanced] in the [Privacy] tab.

In [How to handle cookies], select ‘Block’.

Chrome:

Select [Settings] from the More menu in the upper right .

Select [Advanced] at the bottom .

In [Privacy & Security], select [Content Settings].

Select [Cookies] and disable [Allow sites to store and read cookie data].